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Companies leverage outsourcing to increase efficiency, decrease cost, and remain focused on their core business. Regardless of what type of subscription based industry you are in, rest assured that Restart Solutions, Inc's experience in customer reactivation sets us apart from the competition; in other words, we've got the market cornered; no mass cold call campaigns, just past customer retrieval and current customer conversion projects. With three call centers from east to west, state-of-the-art dialing technology, by Odyssey Systems, offering report and on the fly change capabilities that match and in many cases even surpass in-house performance and capabilities, along with years of honing our skills in customer relations, we can meet the needs of our clients by offering a consistent acquisition stream with quality results and dependable service.
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15 years experience with newspaper tele-renewal and conversion campaigns
This fast-paced and demanding industry gave us the experience to become the best.
Pay for performance / Competitive Rates
We only charge you for the sales we make at rates that beat our competition.
This works out as a better value in that you will get exactly what you pay for, allowing you to work the costin as a fixed acquisition expense that correlates with your circulation needs.
Up to a 60% renewal rate with low chargeback ratio
Emphasis on pre-paid orders
Quality Control: stringent verification on all sales made
Sales are not sent to you unless they've been verified as such.
Superior management and courteous TSR's (Telephone Sales Representatives)
trained to make a difference
Our sales representatives are required to meet stringent hiring guidelines and undergo extensive training on how to sell without using high pressure sales tactics that can damage your market. For a successfully run tele-renewal campaign, your customers need to know what it is that makes your product worthwhile so they re-subscribe. You can trust that our representatives will deliver a strong, compelling offer or reason for the customer on the other end of the phone to want reactivate their subscription. Regardless of your industry, our sales representatives will clearly explain your value proposition and provide solutions.
Increase your market intelligence
Our goal is not only reselling your past customers, but finding solutions to customer fall out and churn. Whether they renew or not we'll attempt to find out why they stopped being your customer in the first place so that you can correct any existing problems. This is far more economical than setting up a separate market analysis call campaign.
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