By focusing on TSR presentations and customer responses, we can ensure the highest quality call campaign possible while staying in full compliance with all state and federal regulations.  We also digitally record all prepaid transactions, as required by law.

Annoying your market with excessive operator hang-ups or abandoned calls serves no purpose. There will always be a live TSR on the line for your customers because our dialers are set to a less than 3% drop rate, as required by law. This has not hindered our production since the majority of past and current customers are viable contacts, which eliminates the need for the aggressive predictive dialing procedures used for cold call campaigns where viable contacts have become few and far between.

Although we can call past and present customers registered on the national "Do not call" list, we must still conform to state and federal regulations by scrubbing your call list clean of anyone who specifically requests not to be called by your company.

For more information about how the FTC / FCC "Do Not Call" legislation relates to your industry click on the links below.

The Telephone Consumer Protection Act (TCPA) of 1991; US Code: Title 47, Section 227

http://www.fcc.gov/cgb/consumerfacts/tcpa.html

http://www.the-dma.org/guidelines/tcpa.shtml

Telemarketing and Consumer Fraud and Abuse Prevention Act (TCFAPA) of 1995 as amended in 2003; 16 CFR 310

http://www.ftc.gov/bcp/menus/consumer/phone.shtm